Shipping policy

Order Processing & Dispatch

Every FeatherFound tee is printed to order. Orders are processed and sent to print within 24 hours (Monday to Friday, excluding public holidays). Orders placed at the weekend or on a public holiday are processed the next working day.

Where Your Order Ships From

We print locally. If you are in the UK, the United States, Europe or Australia, your tee is printed and posted inside your own region. Your order does not cross an international border to reach you, so there is nothing to pay on delivery.

Delivery Times

Every order is sent with tracked delivery. These are typical times from placing your order to it landing on your doormat, based on our actual delivery record:

  • United Kingdom – usually 3 to 5 days, with 9 in 10 arriving within 7
  • United States – usually 5 to 7 days, with 9 in 10 arriving within 9
  • Australia – usually 5 to 7 days, with 9 in 10 arriving within 9
  • Europe – usually 6 to 9 days
  • Rest of the world – usually 10 to 14 days

These are estimates. Times can vary with courier delays and busy periods.

Shipping Costs

Shipping is calculated at checkout based on where you are.

  • Free shipping when you buy 3 or more, wherever you are in the world

Customs, Duties and Taxes

Orders to the UK, the United States, Europe and Australia are printed and posted within those regions, so there are no customs charges or import duties to pay. For destinations outside those regions, local customs charges may apply and are the responsibility of the customer. Please check with your local customs office if you are unsure.

Tracking Your Order

Once your order is on its way you will receive a tracking number by email so you can follow its journey. If you have not received tracking information, please check your spam or junk folder, or contact us at info@featherfound.store.

Lost or Delayed Packages

Occasionally a parcel goes astray. If yours has not arrived within the estimated time, contact us and we will chase it with the courier and put it right.

Address Accuracy

Please check your delivery address carefully at checkout. We cannot be held responsible for orders lost or delayed because of an incorrect address.

Contact Us

If you have any questions about delivery, email us at info@featherfound.store or visit our Contact Us page.